We are now shipping all orders from our UK base. This means excellent shipping times to UK addresses . . and to the USA, Canada, Australia and New Zealand too, although slower times to Spain and the rest of the EU.

Here is our general Shipping policy:

SHIPPING

Shipping Costs vary from only 1.95 upwards, depending on your location and purchase. FREE SHIPPING is sometimes available on larger orders. All Shipping Options will be visible in your shopping bag/cart when you have added an approximate location or address.

Shipping Method: We ship the first working day after you order. We can ship either Normal Post, or Tracked (which, in some countries, requires a signature on delivery - in which case, if you are not at home, it will be taken to your local Post Office to await your collection).

Shipping Times: We try our hardest to get your order to you as soon as possible - within the limits of reasonable shipping costs. Delivery times vary depending on location. For example: UK: 2 to 3 days (although we offer a "Guaranteed 2 work-days max" Option too). USA, Australia, NZ, Canada, etc and the rest of the world: 1 to 2 weeks. However: EU countries in Europe: 2-3 weeks (see below**)

**Shipping to EU country/address? The European Union may charge VAT on delivery: This can slow Customs and delay shipping time. Obviously this does NOT apply (and there is NO Value Added Tax nor delays) if you are sending to NON-EU countries like UK, USA, Australia, etc.

GIFT-WRAP and PERSONALISATION

All items are gift-wrapped, and you can write a personal message which we will print on a Gift Card. We can ship direct to you, or to 3rd-parties (ie: direct to friends and loved-ones as a special gift). This is all INCLUDED in the price. We NEVER include a copy of the bill with the shipped gift.

PAYMENT

Our Payment Merchants are PayPal, and Stripe for Visa and MasterCard, etc. It is NOT necessary to Register / Create an Account with us, NOR to Sign In, to buy anything in our shop.

RETURNS

We stand behind our products 100%. If at any time you are not happy with anything, we'll refund your payment IN FULL - no questions asked. Just re-package the item as received and send it back. You will be responsible for paying the return shipping costs, unless the original item was faulty. Please Contact Us for a Returns Number and use a trackable shipping service to guarantee that we receive your returned item, and tell us the details. We will send you an email to notify you about your refund.

CONTACT

UK: PO Box 2, WINCANTON, BA9 9LD

ESPAÑA: 412, AC de Correos, 04630 GARRUCHA, Almería

Email: sales[!at]thegoodluckgiftshop.com

Tel: 00447933717632 (UK) ; 0034618584704 (España)